Most solar panel manufacturers entering the Australian market first set up their distribution channels and do not prioritise after installation service. This holds true for a large number of solar panel distributors leading to many unhappy customers who are left trying to contact Chinese head offices to claim on their product warranty. Seraphim has outsourced the warranty claim service to SAE Group, who are a Solar Installer based in Tweed Heads New South Wales.
It is very important to choose high quality solar brands of reputed companies when choosing a solar system for your home as any lapse in one product can adversely affect the working and returns from the solar system. If you are looking for a good “value for money option” then Seraphim solar panels are a great option. Contact SunMate Solar today for a free quote and get started on your savings!